Jeweller at a work bench preparing a ring setting for a diamond

Custom Jewellery Design

Design a piece as unique as your story. Whether you want to personalise a signature design or start completely from scratch, our master jewellers and GIA-certified gemmologists will guide you every step of the way.

How It Works

From Idea to Heirloom in 4 Simple Steps

I. Choose Your Path
Collaborate, curate, or fully customise — pick the level of input that suits you. Not sure? We'll help you decide in your first consultation.

II. Select Your Stone & Design
Work with our experienced team to choose your diamond or gemstone, and shape the design details — metal, setting, and finishing touches.

III. We Craft Your Piece
Our master jewellers bring your design to life, from initial sketch or CAD drawing through to the finished piece. Timeframes range from 2–8 weeks depending on your path.

IV. Enjoy It for Life
Every custom piece comes with our Quality Standard guarantee, plus complimentary cleaning, polishing, and servicing.

We'd love to chat to you.

Please pick an option that suits you best.

Let Us Help!

JOE_TATTERSFIELD_SMM41_1_1fd2e300-329c-4de0-897e-6c1e0f41a31a - Walker & Hall

Collaborate

Combine your chosen gemstone with your perfect 1899 Collection design.

Best for: someone who's fallen for one of our signature designs and wants to make it their own.

How it works:

I. Try on styles from our 1899 Collection in-store or view via virtual appointment — solitaires, three-stone, halo, and accent-diamond designs.

II. Choose your metal and any finishing touches, like milgrain detailing or engraving.

III. Work with our team to select your diamond or gemstone shape, size, colour, and quality — to your ideal budget.

This is the fastest custom path, with complete peace of mind that every element has been personalised for you.

Timeframe: 2–4 weeks from confirmation
Deposit: 30% non-refundable

Curate

Combine features from multiple 1899 designs with your chosen gemstone for a uniquely curated design.

Best for: someone who knows what they love but hasn't found it in one single design.

How it works:

I. Try on a range of styles in-store to identify which details speak to you.

II. Our experienced team help you combine those details — settings, bands, finishes — into one cohesive design, and recommend the best precious metal for it.

III. Select your perfect stone to your ideal budget.

This path is ideal when you need a little expert direction to pull your favourite details together into one design that feels entirely yours.

Timeframe: 4–6 weeks from confirmation
Deposit: 30% non-refundable

Custom-design-2_d1ac5266-71d6-437d-bd5d-f35f93b3371c - Walker & Hall

Customise

A completely custom design, unique to you.

Best for: someone with a clear vision — or a story they want captured in a piece that doesn't exist anywhere else.

How it works:

I. Bring us your inspiration — a sketch, a photo, an idea, or simply a story you want the piece to tell.

II. Select your perfect stone to your budget.

III. We'll provide a detailed quote and a sketch or CAD drawing showing every dimension and detail, for your approval before we begin.

This is the path for a dream design that needs expert hands to bring it to life.

Timeframe: 5–8 weeks from confirmation, depending on complexity
Deposit: 30% non-refundable

Why choose custom design with Walker & Hall?

Quality Standard

Made to the highest standards of quality & workmanship.

Conflict Free Diamonds

Natural diamonds guaranteed to be conflict free.

After Purchase Care

Complimentary cleaning, polishing and ring servicing.

Real Stories, Real Rings

We both wanted a ring that was simple, timeless and elegant. Jono loves the solitaire style, and it was important to me that we included this. We shopped around, tried on many beautiful rings, but never quite had that ‘wow’ moment. After spending time with Triss and Tim in Wellington, they could tell there was something missing for us, and asked if we were open to working with them to design something that was both of our dreams blended.

We talked a bit more, tried on more rings, and slowly created ‘our’ ring. But most importantly we talked about what we wanted in a diamond – a unique diamond with a large table face, colourless and minimal inclusions, a very nearly flawless diamond. We chose a six claw French basket to suspend the diamond above the simple 18ct white gold band.

We got to see a CAD drawing and a photo of the mould before the diamond was set. The first I saw of the final product was the moment Jono proposed, and it was everything we dreamed it would be, in fact it was better than anything I had imagined. We love it and loved finding the right diamond for us.

We’re grateful to the team at Walker & Hall who worked with us to create our ring, and who are again helping us create our perfect wedding bands.—Siobhan & Jono

After having a couple of custom earrings made previously we decided to have custom engagement rings made with Walker & Hall Newmarket. From sourcing the stones to ensuring every detail is just perfect, Naveen and his team go above and beyond to deliver really great service. We couldn't be happier with the result.

Dan Simmons
Gabriel was the most amazing person to work with. He provided clear advice, was personable and kind, and worked to make sure we got the gorgeous custom wedding ring design we had envisioned. Thanks to him we will certainly be returning in the future.

Cassandra Fellows
Naveen & Maggie provided exceptional service, helping me bring to life a bespoke pair of diamond earrings. Wonderful communication & fantastic attention to achieving the best quality for me, from purchasing the diamonds to the final design.

Valerie von Geldern
We had the pleasure of dealing with Sarah to help complete my ring set with a custom-made band to match my wedding band. The three stack complete the set and it’s gorgeous! We are so thrilled with how easy the process was from start to finish.

Brittney Taucher
I have used Walker and Hall Albany for all of my jewellery purchases for a few years now, and am always impressed with the quality and unique style of each piece. The manager Sue is exceptional in her approachability, care, and expert advice. She has helped to design and carefully select the elements for two custom made diamond rings - producing stunning and magnificent pieces. But what really sets her apart as a manager is her communication and care that goes beyond what I have ever experienced before.

Catherine Cameron
Today I received the most beautiful and special necklace. It's a custom-made piece to replace our wedding rings which I had been wearing round my neck and lost earlier this year. As you might gather my husband has left this world hence I wore both our rings, mine nestled inside his, close to my heart. Raj pulled together the design from my story and my funny drawing, incorporating lots of meaningful elements. Then created by the skilled jewellers at Walker & Hall. Thank you.

Celia Hope
Raj was very friendly and helpful with designing our custom ring, he was very thoughtful and went out of his way to ensure the dream ring was as close to the design as possible.

Cyndi Lin

Cost depends on your gemstone choice, metal, and design complexity. During your consultation, we'll help you find the right options for your budget before any deposit is required.
Depending on your path, custom pieces take 2–8 weeks from confirmation of your order to completion.
You're welcome to browse gemstones and designs online first, but we recommend an in-store or virtual consultation to try on styles and get expert guidance on your stone.
Yes, speak to our team about incorporating an existing stone into a new custom design.
Yes, a 30% non-refundable deposit is required to begin production on any custom piece.
Yes — we create custom wedding rings and other bespoke jewellery pieces, not just engagement rings.